Cultural Intelligence and Learning

David Livermore, PhD

President of the Cultural Intelligence Centre 

First there was IQ, the measure of a person’s intelligence, reasoning abilities and their proficiency on the job. Soon after came EQ, which is the ability to manage one’s emotions and the emotions of others. Today we have CQ, which is the capability to relate and work effectively across culturally diverse situations.

In the age of globalisation, it is inevitable that we interact and work with people from diverse cultures.

But… is CQ an innate ability or can it be learnt and developed within us? For facilitators, how can we use CQ to adapt to diverse audiences? How does it look like?

About David Livermore, PhD

Dr. David Livermore is the President of the Cultural Intelligence Center in the United States, he has done tremendous work in research and education of Cultural Intelligence globally.

In this episode, you will enjoy…

  • How “Culture” is defined by a cultural intelligence expert
  • How to identify a Culturally Intelligent person
  • Differentiating the behaviours between someone who is high in cultural intelligence compared to one who is low in cultural intelligence
  • Learning about how culture shapes the way we learn
  • Understanding how an individualist learner behaves in a collectivist classroom and so is a collectivist in an individualist classroom set up
  • Recognising the  types of challenges cultural intelligence trainers face when engaging with an unfamiliar audience
  • How a cultural intelligence expert prepares for a presentation and tips on how to recover from a presentation that didn’t work out

Beautiful Quotes

  • Cultural Intelligence is the capability to relate and work effectively across any number of different cultural context.
  • Go outside your comfort zone and find ways to feel more confident speaking up.
  • Cultural intelligence is never about flawless behaviour. It’s about when I do make a mistake, how do i learn from it so I don’t keep repeating the same mistake over and over again.

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